Help and FAQ

We do not set a minimum number of orders. Any quantity of order is worth to enjoy the best service of MingFeng.

Our quotations are free of charge. You can provide us with drawings or ideas, and our dedicated cost accounting department will calculate the packaging costs based on your information. The quotation time depends on the complexity of the packaging, with an estimated time frame of 1-3 days.

Design services (graphic drawings and 3D drawings), quotation services, customisation services (wood packaging, paper packaging), batch production services, logistics services.

After you formally place a large order, MingFeng will manage the order process: sample confirmation, process confirmation, material confirmation, material ordering, material pre-preparation, assembly, finished product warehousing and shipment. You can ask your consultant to get the latest progress of the order.

Our working hours are from 8:00 AM to 12:00 PM and from 2:00 PM to 6:00 PM China Standard Time (CST).

After you formally place a bulk order, MingFeng will manage the order process: sample confirmation, process confirmation, material confirmation, material ordering, material pre-preparation, assembly, finished product warehousing and shipment. You can ask your consultant to get the latest progress of the order.

You will need to contact your consultant as soon as possible to suspend the order production process to minimise the costs incurred and present your changes to your consultant. Your consultant will re-provide you with a sample service and quotation. If the modification incurs some loss to us, we will negotiate a settlement.

We provide packaging design services that can realise packaging from concept or idea to concrete drawings. With more than 30 years and over 86,500 packages design experience, MingFeng will surely be able to provide the most suitable package design for your products.

Usually it depends on the difficulty and quantity of the order. MingFeng can guarantee the most reasonable production time to ensure each customer's delivery demand.

You can contact your consultant and provide details related to packaging and then you can wait patiently for the consultant to provide you with a quote.